Introduction
At portier, we understand that protecting your data is of the utmost priority. Recently, we've received an increasing number of enquiries regarding data security and customer data storage. This article aims to answer frequently asked questions and provide clarity.
Où sont stockées les données ?
portier Vision is an on-premise software solution, meaning all data is stored and managed directly on the customer's premises. Neither portier nor any third parties have access to this data unless explicitly permitted by the customer. This architecture ensures that you maintain full control over your data.
Serveur de licences et facturation
Our licence management is handled through Chargebee, a service provider based in the EU that is fully compliant with GDPR. More information on Chargebee's GDPR compliance can be found here.
Gestion de la relation client (CRM)
We use HubSpot for our internal CRM, with data also hosted within the EU. This ensures that our CRM meets strict European data protection requirements. Details about HubSpot's data infrastructure can be found here.
Mesures de sécurité
Stockage des données chez le client : portier Vision étant on-premise, vos données sont stockées localement sur votre propre infrastructure.
Services externes : Les services externes tels que notre serveur de licences et notre CRM sont hébergés dans l'UE et conformes au RGPD.
Contrôle d'accès : L'accès à vos données n'est accordé qu'aux personnes que vous autorisez. Nous n'avons ni visibilité ni contrôle sur vos données stockées localement.
Conclusion
portier, with its on-premise solution portier Vision, offers you the ability to keep your data entirely under your control. This is supported by the use of GDPR-compliant external services hosted within the EU. If you have any further questions, our support team is happy to assist you.
